Terms of Service

By accessing or using IronCore Fitness facilities, website, or services, you agree to be bound by these Terms of Service. If you do not agree, please do not use our services. These terms apply to all members, visitors, and guests.

• **Eligibility:** You must be at least 16 years old to become a member. Members under 18 require parental/guardian consent. • **Registration:** You must provide accurate and complete information during registration. You are responsible for maintaining the confidentiality of your account credentials. • **Membership Plans:** Current plans include Basic ($29/mo), Pro ($59/mo), and Elite ($99/mo). Pricing is subject to change with 30 days advance notice. • **Billing:** Memberships are billed monthly on the date of sign-up. Failed payments will be retried for up to 7 days before the account is suspended.

• **Cancellation:** You may cancel your membership at any time with 30 days written notice. Cancellation can be done in-person, via email, or through your account settings. • **Refunds:** We offer a 30-day money-back guarantee for new members. After this period, refunds are issued only in cases of documented medical conditions preventing use of the facility. • **Freeze Policy:** Memberships can be frozen for up to 3 months per year at no cost. A freeze request must be submitted at least 7 days before the next billing date.

All members and guests must: • Treat staff, trainers, and other members with respect. • Use equipment properly and re-rack weights after use. • Wipe down equipment after each use with provided sanitizing materials. • Wear appropriate athletic attire and closed-toe shoes at all times on the gym floor. • Not engage in personal training of other members without staff authorization. • Follow posted rules in specialized areas (pool, sauna, recovery lounge). • Report any equipment damage or safety concerns to staff immediately. IronCore reserves the right to revoke membership for violation of these rules, without refund.

• Physical exercise involves inherent risks, including but not limited to injury, illness, and in rare cases, death. By using our facilities, you acknowledge and voluntarily assume these risks. • IronCore Fitness, its employees, trainers, and agents are not liable for injuries sustained during the use of our facilities, except in cases of proven gross negligence. • Members are encouraged to consult their physician before starting any exercise program. • You are responsible for securing your personal belongings. IronCore is not responsible for lost, stolen, or damaged items.

• **Scheduling:** Personal training sessions must be booked at least 24 hours in advance and can be cancelled/rescheduled with 12 hours notice. • **Late Cancellations:** Sessions cancelled with less than 12 hours notice will be counted as used. • **No-Shows:** Failure to attend a booked session without notice will result in the session being forfeited. • **Group Classes:** Classes are available on a first-come, first-served basis unless pre-registration is required. We reserve the right to cancel classes with insufficient enrollment.

All content on the IronCore Fitness website and app — including text, images, logos, workout programs, and training materials — is the property of IronCore Fitness and protected by copyright law. You may not reproduce, distribute, or create derivative works without written permission.

Your use of our services is also governed by our Privacy Policy. By using our services, you consent to the collection and use of your information as described in the Privacy Policy.

IronCore Fitness reserves the right to modify these terms at any time. Significant changes will be communicated via email or posted prominently on our website. Continued use of our services after modifications constitutes acceptance of updated terms.

These terms are governed by and construed in accordance with applicable local laws. Any disputes arising from these terms or your use of our services shall be resolved through binding arbitration, except where prohibited by law.

For questions about these Terms of Service: • **Email:** legal@ironcorefitness.com • **Address:** 123 Fitness Avenue, Downtown District • **Phone:** +1 (555) 123-4567